Privacy Policy
Velorum Edge
74 Crescent Avenue, Suite 302
Sydney NSW 2000, Australia
Phone: +61 2 8374 5921
Email: [email protected]
Last Updated: November 18, 2025
At Velorum Edge, we are committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and your rights under applicable privacy laws, including the Australian Privacy Act 1988 and the General Data Protection Regulation (GDPR) where applicable.
Our Commitment to Privacy
We believe that privacy is a fundamental right. We design our services with your privacy in mind, collecting only the information necessary to provide you with quality service and maintain meaningful professional relationships. We never sell your personal information to third parties, and we implement robust security measures to protect the data you entrust to us.
This policy applies to all information collected through our website, email communications, and any other interactions you have with Velorum Edge. By using our services, you acknowledge that you have read and understood this Privacy Policy.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us when you:
- • Fill out contact forms or inquiry forms on our website
- • Subscribe to our newsletter or marketing communications
- • Request information about our services
- • Engage our services and become a client
- • Communicate with us via email or phone
This typically includes your name, email address, phone number, company name, job title, and any additional information you choose to share in messages or forms.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior:
- • IP address and general location information
- • Browser type, version, and language preferences
- • Device type, operating system, and screen resolution
- • Pages visited, time spent on pages, and navigation patterns
- • Referring website or source that directed you to our site
- • Dates and times of website visits
We collect this information through cookies and similar tracking technologies. For more details, please see our Cookie Policy.
Information from Third Parties
We may receive information about you from third-party sources such as business partners, analytics providers, advertising networks, or publicly available sources. This helps us better understand our audience and improve our services. Any third-party data is processed in accordance with this Privacy Policy and applicable regulations.
How We Use Your Information
We use the information we collect for legitimate business purposes, including:
Service Delivery
To provide, maintain, and improve our marketing strategy and brand development services, respond to your inquiries, and fulfill contractual obligations.
Communication
To send you information about our services, respond to your questions, provide updates, and communicate important changes to our policies or services.
Marketing & Personalization
To send you relevant marketing communications, newsletters, and personalized content based on your interests and preferences (with your consent where required).
Analytics & Improvement
To analyze website usage, understand how visitors interact with our site, identify trends, and continuously improve our website and services.
Legal Compliance
To comply with legal obligations, enforce our terms and conditions, protect our rights and property, and prevent fraud or misuse of our services.
Business Operations
To maintain records, conduct internal research and development, and support general business operations and administration.
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent
Where you have given us explicit consent to process your personal information for specific purposes, such as receiving marketing communications.
Contractual Necessity
Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.
Legitimate Interests
Where we have a legitimate business interest in processing your data, such as improving our services, preventing fraud, or ensuring network security, provided your rights and freedoms are not overridden.
Legal Obligation
Where we need to process your data to comply with legal or regulatory requirements.
Data Sharing and Disclosure
We do not sell your personal information. We may share your information in the following limited circumstances:
Service Providers
We engage trusted third-party service providers to help us operate our business, such as website hosting, email services, analytics platforms, and payment processors. These providers only access information necessary to perform their functions and are contractually obligated to protect your data.
Professional Advisors
We may share information with lawyers, accountants, auditors, and other professional advisors who assist us with business operations, subject to confidentiality obligations.
Legal Requirements
We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
Data Protection and Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- • Encryption of data in transit using secure socket layer (SSL) technology
- • Secure storage of personal information with restricted access controls
- • Regular security assessments and vulnerability testing
- • Employee training on data protection and privacy best practices
- • Monitoring and logging of access to personal information
- • Incident response procedures for potential data breaches
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:
- • The duration of our relationship with you and provision of services
- • Legal, regulatory, tax, accounting, or reporting requirements
- • The need to defend or establish legal claims
- • Legitimate business purposes such as fraud prevention
When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policy and applicable laws.
Your Privacy Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
Right to Access
You have the right to request access to the personal information we hold about you and receive a copy of that information.
Right to Rectification
You can request that we correct any inaccurate or incomplete personal information we have about you.
Right to Erasure
In certain circumstances, you have the right to request deletion of your personal information, subject to legal obligations that may require us to retain certain data.
Right to Data Portability
You have the right to receive your personal information in a structured, commonly used, and machine-readable format and transmit it to another data controller.
Right to Object
You can object to processing of your personal information for direct marketing purposes or when processing is based on legitimate interests.
Right to Restrict Processing
You can request that we temporarily or permanently stop processing some or all of your personal information in certain circumstances.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within the timeframe required by applicable law.
Your Rights and Opt-Out Instructions
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- • Avoid filling out contact forms, account registrations, or any data-submitting features
- • Disable cookies through your browser settings (see our Cookie Policy for more details)
- • Unsubscribe from marketing emails using the link provided in each communication
- • Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. If you would like us to delete your data, please reach out to us using the contact details provided on our Contact page. We will process your request promptly in accordance with applicable data protection laws.
International Data Transfers
Your personal information may be transferred to and processed in countries other than Australia. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.
These safeguards may include standard contractual clauses approved by relevant authorities, adequacy decisions recognizing equivalent data protection standards, or other mechanisms permitted under applicable law.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us immediately, and we will take steps to delete such information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, legal requirements, or other factors. When we make significant changes, we will update the "Last Updated" date at the top of this policy and may provide additional notice through our website or email.
We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
Contact Us About Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: [email protected]
Phone: +61 2 8374 5921
Address: 74 Crescent Avenue, Suite 302, Sydney NSW 2000, Australia
We will respond to your inquiry as promptly as possible, typically within 30 days.
Contact Form