Terms of Service
Velorum Edge
74 Crescent Avenue, Suite 302
Sydney NSW 2000, Australia
Phone: +61 2 8374 5921
Email: [email protected]
Last Updated: November 20, 2025
Welcome to Velorum Edge. These Terms of Service govern your access to and use of our website, services, and any related content or materials. By accessing or using our services, you agree to be bound by these terms. Please read them carefully before proceeding.
1. Acceptance of Terms
By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, along with our Privacy Policy and Cookie Policy. If you do not agree with any part of these terms, you should not use our services.
These terms apply to all visitors, users, and clients of Velorum Edge, including those who access our website to browse information and those who engage our professional services.
2. Description of Services
Velorum Edge provides strategic marketing and brand development services, including but not limited to:
- • Brand narrative development and positioning strategy
- • Digital presence strategy and optimization
- • Campaign architecture and planning
- • Marketing consultation and strategic guidance
- • Educational content and resources through our website
The specific scope of services will be defined in individual service agreements or proposals. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice to affected clients.
3. Acceptable Use Policy
When using our website and services, you agree to:
Permitted Uses
- • Access information about our services
- • Submit inquiries through contact forms
- • Engage our professional services
- • Use educational content for legitimate purposes
Prohibited Activities
- • Unauthorized access or security breaches
- • Transmitting malicious code or viruses
- • Harassment or abusive behavior
- • Violating intellectual property rights
You specifically agree not to use our website or services to:
- • Violate any applicable local, national, or international laws or regulations
- • Infringe upon the intellectual property rights of Velorum Edge or any third party
- • Transmit any material that is defamatory, obscene, offensive, or promotes discrimination or violence
- • Attempt to gain unauthorized access to our systems, networks, or data
- • Interfere with or disrupt the operation of our website or services
- • Collect or harvest personal information about other users without their consent
- • Use automated systems or software to extract data from our website (scraping) without permission
- • Impersonate any person or entity or misrepresent your affiliation with a person or entity
4. User Accounts and Access
Account Creation
While general website access does not require an account, certain services or features may require you to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Account Security
You agree to:
- • Notify us immediately of any unauthorized access to or use of your account
- • Use a strong, unique password and keep it confidential
- • Not share your account credentials with others
- • Take responsibility for all actions taken through your account
Account Suspension and Termination
We reserve the right to suspend or terminate your account and access to our services at our discretion, without prior notice, if we believe you have violated these Terms of Service, engaged in fraudulent activity, or for any other reason we deem appropriate. You may also terminate your account at any time by contacting us.
5. Service Availability and Modifications
Service Uptime and Maintenance
While we strive to maintain continuous availability of our website and services, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to scheduled maintenance, technical issues, or circumstances beyond our control. We will endeavor to provide advance notice of scheduled maintenance when possible.
Feature Availability
Certain features or services may be available only in specific geographic regions or to certain categories of users. We reserve the right to restrict access to any features or services based on location, user type, or other criteria at our discretion.
Service Modifications and Updates
We reserve the right to modify, update, or discontinue any aspect of our services at any time, with or without notice. This includes changes to features, pricing, functionality, or the complete discontinuation of services. We will make reasonable efforts to notify affected users of significant changes that may impact their use of our services.
6. Intellectual Property Rights
Our Content Ownership
All content on our website, including but not limited to text, graphics, logos, images, videos, audio clips, software, and compilation of data, is the property of Velorum Edge or its content suppliers and is protected by Australian and international copyright, trademark, and other intellectual property laws.
License to Use Our Content
We grant you a limited, non-exclusive, non-transferable license to access and use our website and content for personal, non-commercial purposes in accordance with these Terms of Service. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any of our content without our prior written permission.
User-Generated Content
If you submit content to us (such as feedback, suggestions, or testimonials), you grant us a worldwide, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, and display that content in connection with our business operations. You represent and warrant that you have the right to grant this license.
Trademarks
Velorum Edge and associated logos are trademarks or registered trademarks of Velorum Edge. Other trademarks, service marks, and trade names appearing on our website are the property of their respective owners. You may not use any of these marks without prior written permission.
7. Payment Terms and Pricing
For professional services engagements, payment terms will be specified in individual service agreements or proposals. General payment principles include:
Pricing
All prices are quoted in Australian Dollars (AUD) unless otherwise specified. Prices are subject to change at any time, but changes will not affect services already contracted under a signed agreement.
Payment Methods
We accept various payment methods as specified in your service agreement. Payment is typically required according to the payment schedule outlined in your agreement.
Late Payments
Late payments may be subject to interest charges and may result in suspension of services until payment is received. We reserve the right to pursue collection of outstanding balances through appropriate legal means.
Refunds
Refund policies will be specified in individual service agreements. Generally, services already rendered are not refundable. Any refund requests should be submitted in writing and will be evaluated on a case-by-case basis.
8. Third-Party Links and Services
Our website may contain links to third-party websites, applications, or services that are not owned or controlled by Velorum Edge. We provide these links for your convenience but do not endorse or assume responsibility for the content, privacy policies, or practices of any third-party sites or services.
When you access third-party websites or services, you do so at your own risk. We encourage you to review the terms of service and privacy policies of any third-party sites you visit. We are not liable for any damages or losses arising from your use of third-party websites or services.
9. Disclaimers and Limitations of Liability
Service "As Is"
Our website and services are provided "as is" and "as available" without warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or completely secure.
Professional Advice Disclaimer
While we provide professional marketing and brand strategy services, content on our website is for informational purposes and should not be considered as specific advice for your individual situation. Results may vary based on numerous factors specific to each client and market.
Limitation of Liability
To the fullest extent permitted by applicable law, Velorum Edge shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, even if we have been advised of the possibility of such damages.
Maximum Liability
In no event shall our total liability to you for all damages exceed the amount paid by you to Velorum Edge in the twelve (12) months preceding the claim, or one hundred Australian dollars (AUD $100), whichever is greater.
10. Indemnification
You agree to indemnify, defend, and hold harmless Velorum Edge, its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or related to your use of our services, violation of these Terms of Service, or infringement of any third-party rights.
11. Governing Law and Dispute Resolution
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.
Jurisdiction
You agree that any legal action or proceeding arising out of or related to these Terms of Service shall be brought exclusively in the courts located in Sydney, New South Wales, Australia, and you consent to the personal jurisdiction of such courts.
Dispute Resolution
In the event of any dispute arising from these Terms of Service, we encourage you to contact us first to seek an informal resolution. If informal resolution is not possible, disputes may be resolved through mediation or arbitration as agreed upon by both parties, or through the courts as specified above.
12. Modifications to These Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page and may provide additional notice for significant changes through our website or via email.
Your continued use of our services after any modifications to these terms constitutes your acceptance of the updated terms. We encourage you to review these Terms of Service periodically to stay informed of any changes.
13. Severability
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if such modification is not possible, it shall be severed from these terms. The remaining provisions shall continue in full force and effect.
Questions About These Terms?
If you have questions or concerns about these Terms of Service, please contact us:
Email: [email protected]
Phone: +61 2 8374 5921
Address: 74 Crescent Avenue, Suite 302, Sydney NSW 2000, Australia